Source and safety
Identify whether water came from plumbing, weather or a contaminated source before choosing the work sequence.
Miami-Dade service guide
Prepare the source, visible water and affected-room details. When you call, ask how hidden moisture will be located and what comes after extraction.
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On the call
Share the complete address and incident details. Confirm who is calling, whether the job is a fit and what the written terms include.
Share the complete address and what happened at the property.
Get the provider's company name and confirm that it serves the address and job type.
Before authorizing work, confirm scope, timing, price, exclusions and change terms.
01 · Scope the work
Ask what will be assessed, performed and documented before you authorize work.
Identify whether water came from plumbing, weather or a contaminated source before choosing the work sequence.
Explain access, extraction and which contents or finishes need to move.
Check floors, walls, cabinets and nearby rooms instead of judging only by the surface.
02 · Process
A clear process separates the incident, assessment, work sequence and records.
Share the source, time discovered, affected rooms and any safety concerns.
Distinguish visible water from moisture held in floors, walls, cabinets and cavities.
Separate source control, extraction, drying, monitoring, cleanup and repair.
Keep the written scope, readings, photos, receipts and change approvals together.
Before you authorize the work
03 · Questions
No universal answer replaces an assessment of the actual property.
Not necessarily. Extraction removes bulk water; drying and monitoring may still be needed for wet materials and concealed spaces.
The source, affected area, materials, access, contamination risk and the amount of moisture that remains all matter.
Yes. Photograph conditions when safe, keep receipts, and ask for a written scope and moisture records.