Restrict access
Keep children, pets and unprotected occupants away from affected areas.
Miami-Dade service guide
A sewer backup or visibly contaminated release is not a routine wet-floor cleanup. Keep people away, avoid direct contact and ask how contamination will be contained and removed.
Call for a Quote(269) 461-9782
On the call
Share the complete address and incident details. Confirm who is calling, whether the job is a fit and what the written terms include.
Share the complete address and what happened at the property.
Get the provider's company name and confirm that it serves the address and job type.
Before authorizing work, confirm scope, timing, price, exclusions and change terms.
01 · Scope the work
Ask what will be assessed, performed and documented before you authorize work.
Keep children, pets and unprotected occupants away from affected areas.
Tell the professional whether the release involved a toilet, drain, sewer line or outside floodwater.
The scope should address removal, cleaning, drying and how unaffected areas will be protected.
02 · Process
A clear process separates the incident, assessment, work sequence and records.
Share the source, time discovered, affected rooms and any safety concerns.
Distinguish visible water from moisture held in floors, walls, cabinets and cavities.
Separate source control, extraction, drying, monitoring, cleanup and repair.
Keep the written scope, readings, photos, receipts and change approvals together.
Before you authorize the work
03 · Questions
No universal answer replaces an assessment of the actual property.
Contaminated water can create health hazards. Avoid contact and seek qualified guidance for the actual conditions.
Porous flooring, drywall, insulation, cabinets and contents may require different decisions than cleanable hard surfaces.
No. Miami Water Damage Services is an information and connection resource. Confirm provider identity, availability and terms before authorizing work.