01
Do these four things first
- 01
Move away from hazards
Do not enter standing water near electrical sources. Avoid sagging ceilings, unstable materials and contaminated water.
- 02
Stop the source when safe
Use a local shutoff or main valve only if you can reach it without entering a dangerous area.
- 03
Record the conditions
Take wide and close photos, note the time discovered and list affected rooms and belongings.
- 04
Protect against more damage
Make only safe temporary measures and retain receipts; do not erase the scene before documentation.
02
Avoid these common hazards
EPA guidance warns that airflow can spread contamination. Do not mix cleaners, and do not enter a home that may be structurally or electrically unsafe.
03
What to have ready for the call
Save the property location, source if known, affected rooms, visible water depth and any electrical, sewage or structural concern. When you call, ask who would perform the work, whether the address is eligible, and how the scope will be documented.
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